Returns & Exchanges

At The Frenchie Co., we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all items in original condition. Whether you need a different size or a different style, our goal is to ensure your complete satisfaction with your purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the unused items back into their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or ship out your new exchange item within 5-7 business days.